All orders placed imply full acceptance by the buyer of these General Conditions of Sale.
- NATIONAL TRANSPORTATION
All shipments are postage due at the buyer's expense. We only ship to mainland Spain.
- DAMAGE CAUSED BY TRANSPORTATION
It will be according to what is indicated in Article 366 of the Commercial Code, which says: "Within twenty-four hours after receipt of the goods, a claim may be made against the carrier, for damage or breakdown found in them when opening the packages , provided that the signs of damage or breakdown giving rise to a claim are known on the outside of them, in which case it will only be admitted in the act of receipt. Once the terms expressed or the postage paid have elapsed, no claim will be admitted against the carrier regarding the state in which the goods were delivered "
In all orders for custom materials, the customer will pay 100% at the time of placing the order and the material will not be returned.
Recambiala will accept returns, provided they conform to the following:
- The client must have formulated his original request in writing (fax, e-mail, letter, "on line", ...)
- It must have been requested from our department. customer service a return number.
- Neither the material nor its packaging must have suffered any damage.
The deadline for requesting the return authorization number will be a maximum of 15 calendar days from the merchandise dispatch date.
The term for the return of the merchandise will be a maximum of 15 calendar days from the date of receipt of the return authorization number (which will be notified by Reccambiala in writing). The references of compatible models are indicative, and do not oblige Reccambiala to modify these return conditions, unless Recámbiala has explicitly confirmed by chat or email that the part was compatible with the model indicated by the client, after sending a plate image characteristics of the device by the customer.
Recambiala is entitled not to accept any return, whatever the reason for this, in the following cases:
- Breach of formal requirements and / or deadlines.
- Custom materials.
- Electric material.
- Materials out of catalog.
All returns of material that have been duly authorized will be sent to Recámbiala with the postage paid by the buyer.
Recambiala will proceed to pay all returns (that meet each and every one of the formal requirements, terms and conditions) for an amount of 95% of the originally invoiced amount. The remaining 5% will be used to bear the costs incurred by returns (handling, packaging, quality control ...).
The payments that originate for reasons other than returns (differences in prices, shipping, errors, etc.), will also be conditioned to the formal requirements and deadlines, that is, the original order must have been formulated in writing and be claimed at most 15 calendar days from the invoice issue date. In these cases Recámbiala will pay the amount mutually agreed upon.
It will be an essential condition that the client is up to date with her payment obligations.
- PAYMENT CONDITIONS
Recámbiala makes the following payment methods available to its customers:
- If you are a registered client and therefore registered, those agreed with our Commercial Department.
- If you are not a registered customer, through the payment service offered on our website, through PayPal, debit or credit card and bank transfer.
All the products supplied by Recámbiala have CE certification, in addition to other regulations and have been subjected to rigorous quality controls by the manufacturers, which guarantee their correct operation.
All reproductions, characteristics and information related to the products must be understood at an informative level.
Recámbiala reserves the right to modify, delete or expand our range of products, as well as their technical characteristics and prices without prior notice and without this being a reason for complaints.
All our products, as long as they are used under normal conditions or installed in accordance with the regulations in force, are guaranteed against any manufacturing defect for the term that each manufacturer determines in the catalog or manual.
For the enjoyment of this guarantee, it will be necessary, in each case, the acceptance of the defect by the corresponding manufacturer and in turn by the corresponding technical department, and the defective products must be sent to the factory of origin previously indicated.
Recambiala does not guarantee any product. The guarantees in each case are always determined by the manufacturer, therefore Reccambiala will only manage the corresponding guarantee with the manufacturer.
This guarantee covers the replacement of the material at no charge to the buyer, under the terms of current legislation. Consequently, it only covers manufacturing defects, never operating or installation defects independent of the former. Shipping and packaging costs arising from the repairs covered by the warranty are for the buyer's account.
- CUSTOMER SERVICE DEPARTMENT
Recámbiala makes this department available to all its clients for any type of consultation and / or advice: commercial, delivery times, expeditions, etc., as well as to carry out material orders (white line spare parts, spare parts and accessories material for Hospitality, industrial and commercial cold) not included in the general catalog.
Hours: Monday to Friday, from 10:00 a.m. at 1:00 p.m. and from 3:00 p.m. at 6:00 p.m. (Telephone +34 658777133)
Website: It is available 24 hours a day for all our clients at the address www.recambiala-shop.com, where you can establish communication by e-mail, request catalogs, consult our range of products, both by item and by brand , check price rates, find out about our news, place orders and find out where our delegations and our distributors are.
- ONLINE SHOPPING
To make purchases "online" it will be necessary for the customer to register or be registered as a user on our website and accept these conditions of sale. The acceptance of the same will mean the express, full and total agreement of the client.
As a customer, you declare that you are of legal age and have sufficient legal capacity to be bound by these General Conditions of Sale, and always under your responsibility.
- PROPERTY RESERVATION
Recámbiala reserves the right of ownership of all the materials it supplies until the buyer has satisfied the total payment thereof.
All taxes currently in force and those that in the future could be levied on the delivery of our items, unless their impact is not expressly prohibited and that they are caused by the fact of the sale, will be borne by the customer.
For any discrepancy or dispute arising from the aforementioned General Conditions of Sale, both parties submit to the jurisdiction of the Courts and Tribunals of Barcelona, expressly waiving their own jurisdiction.